Amex Moving & Storage LLC

This was my second time using them, and they still deliver impeccable service. Last time was a small move, but this time I had to shift my entire two-story home. The movers came with a big truck, well-stocked with supplies, and a plan to tackle each level of my house one at a time. They helped me repack a couple of fragile boxes I hadn’t sealed well. The entire day was a whirlwind, but they kept everything organized. By evening, I was settled into my new place without any drama. Kudos to them for consistently great work.

Move size: 2 Bedroom Home Service cost: $3785

I recently had the pleasure of working with Henry and his team, and I can honestly say they are amazing! I have never met such kind and caring individuals. They went above and beyond to help me with my move, making the entire experience stress-free.

It’s rare to come across good people who genuinely care about their clients, and Henry’s team exemplifies that. Words can’t express my gratitude to this amazing team, and how grateful I feel to have been using this incredible company. I would definitely hire them again and will be recommending them specifically to anyone in need of moving services. Thank you, Henry and team, for all your hard work and kindness!!

Move size: 3 Bedroom Home Service cost: $6850

Amex moved us from NJ to NC. Worst moving experience we ever had. They came a day later than the move was scheduled for. On the day of the move they break the news to us that it could take up to 14 days to get delivery. The cost of the move doubled the day of the move. They only sent 3 guys to pack a 5400 square foot house so it was incredibly slow. I actually had to help carry boxes otherwise, the move would have gone into another day. Once the truck is loaded, they make you sign papers saying you waive insurance for your belongings. They don’t move the truck until you waive insurance. The day before delivery they told us we may need a “shadow” truck which would be another $4000.

The business person is rude. You have to pretty much beg her for information. I called to ask her when the truck would arrive at the new house and she told me “she can’t call the truck driver and bother him because he would get mad.” I explained that they were all working for me and without me, no one was getting paid.

Painful, stressful experience. Do yourself a favor….DO NOT use Amex.

Move size: 4+ Bedroom Home Service cost: $32000

Great experience with Amex. They were assigned to us through a broker. The team was very communicative, giving us a ~45 minute heads up before arrival. The team arrived right around the beginning of the pick up window, which was super helpful.

Javier, Henry & Fready provided exceptional service. The team was professional in communication, understood instructions clearly (no repetition needed), and handled all our items with care. They were also extremely fast (despite having to deal with stairs), was able to disassemble and reassemble large and heavy furniture, and helped arrange large items at the delivery address.

Overall, I was incredibly satisfied with Amex moving & storage and specifically this crew. 10/10 would highly recommend to anyone dealing with the stress of moving.

Move size: 2 Bedroom Home Service cost: $4956

My wife and I can't say enough about Amex Moving & Storage. The front office was a pleasure to work with and the crew that was sent to move our belongings was outstanding. I never saw four young men (Henry, kendry, Javier and Vicente) work so hard as they did. They were a "machine!" The move took just under 12 hours to complete and they busted their tails to the very end. They were very knowledgeable in dismantling our electronics, beds, shelving, etc. and reassembling everything perfectly. As the crew left one of the young men said, "tell your friends about us!" We most certainly will. Thank you once again!!

Move size: 2 Bedroom Home Service cost: $5850

Excellent Service from Javier and His Team!

I recently had the pleasure of using the moving services provided by Javier and his team, and I couldn't be happier with the experience! From start to finish, they demonstrated an exceptional level of professionalism.

They arrived on time, which I greatly appreciated, and were incredibly organized throughout the entire process. Not only did they handle my belongings with care—ensuring that nothing was damaged—but they also maintained a clean working environment, which showed their commitment to quality.

What stood out the most was their friendly demeanor. The team made the moving experience much more enjoyable with their positive attitudes and willingness to help.

I highly recommend AMEX team to anyone in need of a reliable moving company. Thank you for making my move a smooth and stress-free experience!

Move size: 3 Bedroom Home Service cost: $9655

Due to a death in the family and difficulties with extended family members, we found ourselves in the position of needing to pack up a lifetime of loose articles and treasures, and have them shipped from NJ to FL. This sounds like a standard move, but in this case, emotions and stress were running high, and we didn’t expect the usual cooperative parties at the destination.

I found AMEX on Yelp, and explained the situation to Tommy, then Michelle (operations) and wasn’t sure if they’d be willing to enter into a potentially dicey situation. They assured me every step of the way and even proposed some creative solutions to relieve my concerns. From the moment we first spoke, they communicated multiple times a day with any updates or changes. The pickup team (Henry and crew) were told the situation, and respectfully packed and secured items that most people would have thrown away.

For the destination trip, Ramon the driver kept in touch with me directly, day and night, and although the delivery was not expected by the recipient, he handled the interaction with grace and care. The items were delivered and accepted without issue. They even sent a video and followed up with a call to me for my peace of mind.

I will promote and refer AMEX Moving and Storage to everyone as a compassionate company who treats their customers like family.

Move size: Partial Move Service cost: $2600